How to Set Up an Attractive Shop on Isokorigari.com That Buyers Trust

After your seller account is approved, a well set-up shop is what turns visitors into buyers: here is how to set up your shop name, logo, banner, description, policies, shipping profile and payout details on Isokorigari.com.

On Isokorigari, every seller has their own shop page inside the marketplace. Buyers see your shop when they open one of your products, when they compare "more sellers" on a product page, or when they browse shops. A clear, complete and professional shop builds trust in seconds. An empty or confusing shop loses buyers just as fast.

Open your seller dashboard after approval and work through these sections one by one.

1. Shop name: short, clear and real

• Use your real business name, or a short brand name buyers will remember.
• Avoid long names full of keywords. "Kalisa Hardware" is better than "Best Cheap Hardware Tools Cement Paint Kigali".
• Do not use the name of another company or brand you do not own.
• Keep the same name on your signboard, WhatsApp and social media so buyers recognise you.

2. Logo: your face on the marketplace

Your logo appears next to your shop name and your offers. Use a clean, square image that is easy to read on a small phone screen. If you do not have a logo yet, a simple design with your shop name in clear letters on a plain background is enough to start.

3. Banner: show what you sell

The banner is the wide image at the top of your shop page. Use it to show your best products or your shop, and a short message such as "Tiles and cement, retail and wholesale" or "Fresh vegetables from our farm". Use your own photos, keep text short, and make sure the image is sharp, not blurred or stretched.

4. Shop description: tell buyers why to choose you

Write a few short sentences that answer the questions buyers have:

• What do you sell? (main departments and products)
• Who do you serve? (families, shops, hotels, schools, offices, contractors...)
• Do you sell retail, wholesale or both?
• Where are you based and where do you deliver?
• What makes you special? (Made in Rwanda, own farm, official distributor, warranty, fast replies...)

Use simple English, and you may add a Kinyarwanda line too. Many buyers on Isokorigari search and read in both languages.

5. Shop policies: clear rules, fewer problems

Write your own shop policies in line with the marketplace policies:

• Returns and refunds: follow the Return & Refund policy and explain any product-specific rules.
• Cancellation: follow the Cancellation policy.
• Warranty: say which products have a warranty and for how long.
• Payment: buyers pay through the marketplace (MTN MoMo, Airtel Money, card, and COD where available). See the Payment Policy.

Clear policies reduce arguments and help you keep good ratings.

6. Shipping profile: where you deliver and how

Your shipping profile tells the marketplace where you can deliver and how shipping is charged. Isokorigari delivers across Kigali and to all provinces of Rwanda; delivery prices depend on the rates set by the transport companies, the region (Kigali or province), the weight and size of the order, and other factors. Set up:

• The areas you serve (Kigali only, or also the provinces).
• Your shipping charges according to location, weight or order.
• Realistic processing times. Never promise what you cannot deliver.

Heavy products such as cement, tiles or furniture may need a separate shipping profile. Read the Shipping & Delivery policy before you start.

7. Payout details: how you get paid

When orders are completed, your earnings go to your seller wallet, minus the marketplace commission set in the Seller Policy. You then request a withdrawal. Add your payout details carefully, check the name and numbers twice, and keep them up to date.

8. Add your first products, the right way

A shop without products sells nothing. Isokorigari keeps one master catalogue, so always search the catalogue (and the website) first. If your product already exists, add it to your store and fill your own price, stock, minimum order quantity, SKU, condition, shipping profile and warranty. Your offer then appears on your shop and on the product page with "more sellers". Only create or request a new product if it does not exist yet.

How to make your shop attractive

• Complete everything: logo, banner, description and policies. Empty sections look like an inactive shop.
• Add enough products so buyers can order several items from you at once.
• Keep stock and prices updated. Nothing hurts trust more than "sorry, out of stock" after an order.
• Offer wholesale prices and minimum order quantities for B2B buyers.
• Reply fast to messages and confirm orders quickly.
• Earn trust badges such as Verified, Fast Ship, Wholesaler or Made in RW, and collect good reviews and ratings.

Quick checklist

1. Shop name chosen
2. Logo and banner uploaded
3. Description written
4. Policies written
5. Shipping profile set
6. Payout details added
7. First products added from the catalogue

Mu Kinyarwanda

Iyo konti yawe y'umucuruzi imaze kwemezwa, iduka ritunganyije neza ni ryo rihindura abasura bakaba abaguzi. Dore uko wategura izina, logo, banner, ibisobanuro, amabwiriza, uburyo bwo kugeza ibicuruzwa n'uburyo bwo guhembwa kuri Isokorigari.com.

Kuri Isokorigari, buri mucuruzi agira iduka rye mu isoko. Abaguzi babona iduka ryawe iyo bafunguye igicuruzwa cyawe cyangwa bagereranya "more sellers" ku gicuruzwa. Iduka ryuzuye kandi risobanutse ritera icyizere vuba.

1. Izina ry'iduka

Koresha izina nyaryo ry'ubucuruzi bwawe cyangwa izina rigufi ryibukwa. Irinde amazina maremare yuzuyemo amagambo menshi, kandi ntukoreshe izina ry'ikindi kigo cyangwa ikirango kitari icyawe.

2. Logo

Koresha ifoto ya kare isobanutse, isomeka neza no kuri telefoni. Niba nta logo ufite, izina ry'iduka ryanditse neza ku ibara rimwe rirahagije mu gutangira.

3. Banner

Ni ifoto ngari iri hejuru ku iduka ryawe. Erekana ibicuruzwa byawe byiza n'ubutumwa bugufi, urugero "Amakaro na sima, kudandaza no kuranguza". Koresha amafoto yawe bwite kandi asobanutse.

4. Ibisobanuro by'iduka

Andika interuro nke zisubiza ibi: ucuruza iki? Ukorera bande? Uradandaza, uraranguza cyangwa byombi? Uherereye he, ugeza ibicuruzwa he? Ni iki kigutandukanya n'abandi (Made in Rwanda, umurima wawe, garanti, gusubiza vuba)?

5. Amabwiriza y'iduka

Andika amabwiriza yawe ajyanye n'aya Isokorigari: gusubiza ibicuruzwa no gusubizwa amafaranga (Return & Refund), guhagarika komande (Cancellation), garanti, no kwishyura (Payment Policy): MTN MoMo, Airtel Money, ikarita na COD aho bishoboka.

6. Uburyo bwo kugeza ibicuruzwa (shipping profile)

Garagaza aho ugeza ibicuruzwa (Kigali gusa cyangwa no mu ntara), ibiciro byo kubigeza ukurikije aho umuguzi ari cyangwa uburemere, n'igihe bizafata. Igihe n'ikiguzi biterwa n'umucuruzi n'aho umuguzi ari. Ibicuruzwa biremereye nka sima, amakaro cyangwa intebe bishobora gukenera uburyo bwihariye. Ntugasezeranye ibyo udashoboye.

7. Uburyo bwo guhembwa (payout)

Komande zirangiye, amafaranga yawe ajya muri seller wallet, havuyemo komisiyo y'isoko iteganywa na Seller Policy. Hanyuma usaba kubikuza. Andika neza amakuru yawe yo guhembwa kandi uyagenzure kabiri.

8. Shyiraho ibicuruzwa byawe bya mbere

Isokorigari ifite urutonde rumwe rw'ibicuruzwa (master catalogue). Banza ushakishe. Niba igicuruzwa kiriho, ucyongera mu iduka ryawe ugashyiraho igiciro, ingano y'ibihari, umubare muto wo kugura, SKU, uko kimeze, uburyo bwo kukigeza ku muguzi na garanti. Kora cyangwa usabe igicuruzwa gishya gusa iyo kitariho.

Uko iduka ryawe ryarushaho gukurura abaguzi

• Uzuza ibice byose: logo, banner, ibisobanuro n'amabwiriza.
• Shyiraho ibicuruzwa bihagije.
• Vugurura ibiciro n'ingano y'ibihari buri gihe.
• Shyiraho ibiciro byo kuranguza ku baguzi b'ibigo.
• Subiza vuba kandi wemeze komande vuba.
• Shaka ibirango by'icyizere (Verified, Fast Ship, Wholesaler, Made in RW) n'amanota meza.

Topics: set up online shop Rwanda, Isokorigari shop, sell online in Rwanda, online marketplace Rwanda, shop logo and banner, seller shipping profile, Isokorigari.com seller